Hill Cottage Suffolk Limited
Camping and Glamping Terms and Conditions
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See PitchUp.com for booking and payment terms here
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Hill Cottage Suffolk Full Terms and Conditions here
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Site Specific Terms and Conditions Hill Cottage Holidays
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1. Introduction 1.1. Hill Cottage Holidays is a nature-first, eco-conscious retreat, designed for guests to enjoy the beauty of the environment while respecting and preserving it.
1.2. You must be a member of Wild Trails Camping Club in order to stay at our site, membership is free and you can join here: https://wildtrailscampingclub.com/membership-form/
1.3. By booking with us, guests agree to abide by these terms, ensuring the safety, sustainability, and tranquillity of the site. 1.4. Nature takes precedence at Hill Cottage Holidays, and all guests must respect the local flora, fauna, and landscape.
2. Environmental Responsibility
2.1. Hill Cottage Holidays is committed to sustainability and minimal environmental impact. Guests must adhere to site policies that protect the natural environment.
2.2. Nature takes priority, meaning paths, pitches, and communal areas are carefully integrated into the landscape. Guests must respect all designated areas and avoid disturbing wildlife.
2.3. Vegetable matter must be composted, and all recyclable waste must be sorted appropriately.
2.4. Fires are permitted only in the fire pit or other designated areas to prevent ecological damage.
3. Natural Environment and Hazards Disclaimer
3.1. The campsite is situated in a natural environment, which may contain inherent hazards such as uneven terrain, tree roots, steep areas, and wildlife encounters.
3.2. Guests must exercise caution and take personal responsibility for their own safety while exploring the site.
3.3. Guests may encounter wildlife, including birds, insects, and mammals, which must be treated with respect. Wildlife must not be disturbed, fed, or removed from the site.
3.4. Falling branches may occur naturally, particularly in woodland areas or during adverse weather conditions. Guests must avoid camping beneath large trees and take personal precautions when exploring wooded areas.
3.5. Hill Cottage Holidays accepts no liability for injuries or damages resulting from natural occurrences, including falling branches, wildlife interactions, uneven terrain, or adverse weather conditions.
4. Woodland Areas and Supervision
4.1. Woodland areas at Hill Cottage Holidays are unsupervised natural spaces, and guests enter at their own risk.
4.2. Children must always be supervised when playing in wooded areas, near trees, or on uneven ground.
4.3. Guests engaging in tree climbing or woodland play do so at their own risk. Hill Cottage Holidays accepts no liability for injuries or accidents resulting from tree climbing, woodland play, or exploration of natural terrain.
5. Noise Policy
5.1. A strict 9pm curfew is enforced for noise levels across the campsite.
5.2. No music or amplified sound is permitted after 9pm, to maintain the natural tranquillity of the site and residents are expected to keep all other types of noise to a minimum
5.3. Guests who fail to comply with the noise policy may be asked to leave the site.
5.4. No vehicle movements are permitted after 9pm.
6. Dog Policy
6.1. Dogs are not permitted at the campsite, this is due to the wildlife present in the environment and a lack of fencing in parts of the woodland.
7. Party Restrictions
7.1. Hill Cottage Holidays is a peaceful and nature-first retreat—parties are not permitted.
7.2. Large group bookings may require additional approval.
8. Parking Policy 8.1. Guests must park in the designated parking area. However, parking is at the owner's risk, and Hill Cottage Holidays accepts no liability for loss, theft, or damage to vehicles or belongings.
8.2. The parking area is monitored by CCTV, but guests remain solely responsible for their vehicles and possessions.
8.3. Guests must ensure they park responsibly and avoid obstructing access routes or emergency exits.
9. Waste Disposal Policy
9.1. Guests must dispose of waste responsibly.
9.2. Vegetable matter must be composted, and recyclable waste sorted appropriately. Glass must be separated from dry recycling. 9.3. Failure to adhere to waste disposal guidelines may result in guests being asked to leave the site.
10. Safety and Liability
10.1. Guests participate in all activities at their own risk.
10.2. Hill Cottage Holidays accepts no liability for injuries, accidents, or damages caused by personal negligence, non-compliance with rules, or engagement in hazardous activities such as tree climbing or off-path exploration.
10.3. Emergency situations must be reported to campsite staff immediately.
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Do’s • Respect the Land – Leave no trace, protect nature, and keep sites tidy. • Be Courteous – Treat landowners, neighbours, and fellow campers with respect. • Follow Rules – Obey Club rules, site-specific instructions, and quiet hours. • Stay Safe – Keep gateways and tracks clear, use fire/BBQs safely, and supervise children and pets. • Report Issues – Tell the Site Operator or Club if you see problems, accidents, or hazards.
Don’ts • No antisocial or disruptive behaviour • No damaging land, trees, hedges, or facilities. • No use of sites by non-members (except registered guests). • No generators, loud music, or excessive noise after 10:00 pm. • No caravans/motorhomes on tent-only sites (and vice versa). Important • Membership or site access may be suspended or revoked for breaches of these rules. • All camping is at your own risk. Members are responsible for their guests. • Certificates and permissions may be changed or withdrawn if laws or guidance change.

